Where your data actually goes
Written for the people who can veto this: your data protection officer, your works council, your compliance lead, your CFO.
Level0 reads accounts, tickets and internal documents to do its job. Here is how that data is handled: who holds it, what protects it, and what it never gets used for.
Built in Germany
Level0 Software UG, a German company under German law, with European support. Registered at the Amtsgericht Bamberg (HRB 12510).
GDPR-ready, with the detail
DPAs and SCCs cover our sub-processors, some of which sit outside the EU. We name every one of them up front.
Secure by design
All data is encrypted at rest and in transit, and the platform is regularly tested for security.
Your data never trains a foundation model
Nothing from your conversations goes into training a foundation model, ours or our providers'. Every action is logged, and the EU AI Act disclosure can be switched on per channel.