The AI service desk that answers before your Level 1.

Level0 is the AI layer before your Level 1. It answers employee requests wherever they come in, resolves routine issues on the spot, learns from previous tickets, and briefs your team when a human needs to step in.

#it-helpLive replay of a real diagnosis
app.level0.io
The Level0 agent builder

Multilingual, not monotone.

Hear it yourself: a demo call, answered end to end by Level0.

  • The right voice for every language

    For monolingual and multilingual calls, we select models for how well they understand and speak each language, including Middle Eastern Arabic dialects. On supported models, expressiveness controls let us tune the delivery for a more natural conversation.

  • Any intelligence in the middle

    The right model behind every agent, chosen for understanding, speech and cost.

  • Warm handover to your team

    Level0 transfers the call to a human and briefs them on the conversation so far, so the caller never repeats themselves.

  • Your telephony, your rules

    Provision numbers and compliance in the app, or bring your own carrier or SIP trunk.

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We plug into your identity

Level0 reads from and writes to the tools your team already uses. Nothing gets replaced.

  • 900+ integrations. Okta, Entra, Workday, Jira, Salesforce, Slack, and so much more.
  • Curated workflows. Ready-made actions like creating tickets with the right category or turning resolved tickets into new knowledge.
  • Custom integrations. We integrate the systems only you have, on request.
  • Custom tools you make. Build your own API calls in Level0.
Okta
Microsoft Entra ID
Workday
Level0
Jira
Salesforce
Slack

One agent, every channel, five minutes

Configure your agent once, then deploy it to phone, web, WhatsApp, Slack and Teams. Same knowledge, same tools, same answers everywhere.

Voice enabledjust now

+49 30 12345678

Every answer, grounded in your knowledge

Upload your documents in any shape: PDFs, scans, tables, charts, even handwritten notes. Level0 parses them all, chunks and embeds the content, and retrieves the right passage for every request.

Documents
Parsing
Chunking
Embedding
Retrieval

Two ways to pay, one product

Every feature and every channel in both. Pricing on request.

Pay as you go

Start without a seat count and let usage set the bill.

  • Base platform fee plus usage credits
  • Costs track what you actually use
  • No per-channel fees

Per seat

Predictable

One price per employee, everything bundled.

  • Fixed price per employee per month
  • Bundled credits for every employee, platform fee included
  • Overage credits 20% cheaper than pay-as-you-go

Frequently asked questions

Help us build the service desk you always wanted.

We’re taking on a handful of design partners. Your workflows shape the roadmap, and your pilot runs in 2 to 4 weeks with success criteria fixed up front.

We use these details only to get back to you.