Your service desk, answered first
Level0 sits in front of your ITSM, resolves routine requests on every channel, and hands your team briefed tickets instead of raw queues. Nothing gets replaced.
It already speaks your stack
ServiceNow
Jira
Okta
Entra ID
Workday
Freshservice
Slack
TeamsDiagnosis across systems
Correlates identity, HR and your access policies to name the actual cause, like the replay above.
Identity and access, end to end
Password resets, MFA and entitlement checks handled without a human in the loop.
Briefed tickets
Escalations arrive with the evidence attached. Your team never starts from zero.
Your runbooks, working
Upload IT documentation once and Level0 applies it to every request.
Connect tomorrow
Already in our integration catalog. If your stack is here, the pilot starts connected.
ServiceNowJira Service ManagementJiraFreshservice
Zendesk
FreshDeskOktaMicrosoft Entra ID
OneLogin
JumpCloud
Cisco DuoWorkday
Personio
BambooHR
HiBob
Microsoft Intune
Jamf
Kandji
NinjaOne
Snipe-IT
CrowdStrike
SentinelOne
PagerDuty
incident.io
Confluence
SharePoint
Notion
Azure DevOpsSlackMicrosoft Teams
Zoom
Gmail
OutlookBuilt with you
Anything else becomes a custom tool: name the system, give us access, and we build it during the pilot. That includes your CMDB or homegrown tooling.
See it on your own requests
A pilot takes 2 to 4 weeks: one channel, one agreed workflow, success criteria fixed before we start.