Customer service, resolved on the spot
Returns, order status, refunds: Level0 answers on your website, email and WhatsApp, acts in your shop system, and hands your team only the cases that need judgment.
It already speaks your stack
Returns end to end
Looks up the order, checks the policy, emails the label, and issues the refund.
Where is my order
Live order status straight from your shop system, with no ticket opened.
Refunds with rules
Refund to card or store credit, inside the limits you set.
Handovers that keep context
When judgment is needed, your team gets the conversation and the order, not a cold ticket.
Connect tomorrow
Already in our integration catalog. If your stack is here, the pilot starts connected.
Built with you
Anything else becomes a custom tool: name the system, give us access, and we build it during the pilot. That includes your in-house order management or ERP.
See it on your own requests
A pilot takes 2 to 4 weeks: one channel, one agreed workflow, success criteria fixed before we start.